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  • Most Frequently Asked Questions


  • We've prepared a list of answers to your most frequently asked questions to help you navigate diynetwork.com and learn more about our television programming and website!

    Click on the links below to go directly to your area of interest:

    Can a host or someone at DIY provide me with advice for my specific home project?

    Can I get my house remodeled or decorated DIY?

    How do I search for information seen on a show?

    I can't find the templates or products seen on the Scrapbooking series and I don't know the episode number. How do I locate them?

    How can I find out whether a show will air again?

    Why has DIY not responded to my question posted on the DIY Message Boards?

    How can I purchase videos of the programs seen on DIY?

    Why does DIY repeat shows?

    Does DIY offer a magazine or program guide for sale?

    How can I get DIY in my area?

    I'm having technical difficulties with the website. Can you help?

    How do I advertise on your website?

    Do you have copies of your press releases on the website?

    Are there employment opportunities at DIY?

    You still haven't answered my question. What should I do now?

    Can a host or someone at DIY provide me with advice for my specific home project?
    DIY doesn't have experts on staff to answer do-it-yourself questions on a daily basis.

    Can I get my house remodeled or decorated DIY?
    The producers of each series choose the homes featured on DIY. To find out which shows are currently accepting submissions in their areas, please visit our Be On DIY page.

    How do I search for information seen on a show?
    There are several ways to search our website, two of which utilize the search box in the header on every page of the site. The first is to use keywords associated with the show or project you want to find. Secondly, you may search using the three-letter acronym with the episode number (i.e. DIC-117). These acronyms are listed along with the episode number on the Program Guide page. If you know the date you saw a particular show, you may go to the Program Guide and click on the corresponding date; then click on the episode directly. Also, you can do an episodic search using the tool in left-hand column of the Program Guide.

    I can't find the templates or products seen on the Scrapbooking series and I don't know the episode number. How do I locate them?
    First, visit the Crafts Category page from our homepage and select "Scrapbooking" from the Project Index list. If your project containing your template isn't there, use the keyword search located in the header of the page.

    How can I find out whether a show will air again?
    When a program airs, all scheduled air dates are listed on the episode page. Using the Episode Finder located on the left side of our Program Guide page, you can locate and view the episode pages and their listed re-air dates. Also, you can access episodes scheduled for the next 30 days through the Program Guide.

    Why has DIY not responded to my question posted on the DIY Message Boards?
    The DIY Message Boards are designed as an outlet for DIY viewers to post their questions and achievements on their various do-it-yourself projects. The message boards give you the opportunity to interact with other viewers to receive advice and encouragement from others with similar interests. The DIY staff monitors the boards but does not respond to postings.

    How can I purchase videos of the programs seen on DIY?
    DIY does not offer videos of its regular programming.

    Why does DIY repeat shows?
    Primetime shows airing from 7 p.m. to 11 p.m. ET re-air from 11 p.m. to 3 a.m. to accommodate our Central and West Coast viewers. Other repeats are necessary while new series and specials are in production. As our viewing audience grows, many viewers are seeing these shows for the first time. Also, many viewers appreciate the repeats because it allows them an opportunity to see or tape programs that may have been missed.

    Does DIY offer a magazine or program guide for sale?
    DIY does not offer a printed program guide. Our listings can be accessed from our online Program Guide.

    How can I get DIY in my area?
    Your local cable or satellite provider determines which networks are aired. To assist you in having DIY added to your programming lineup, we have created an easy way for you to submit your request to your cable or satellite company. Simply click here. Just fill in your information and we'll send your request to your local cable or satellite provider to have DIY added to your programming lineup. It's that easy! The more people that request the network, the better your chances are to have it included in your programming lineup. So tell your friends and family! We hope you are able to enjoy DIY in the very near future.

    I'm having technical difficulties with the website. Can you help?
    webmaster@diynetwork.com.
    Only technical-related inquiries will be addressed.

    How do I advertise on your website?
    For information about advertising on diynetwork.com, please contact us.

    Do you have copies of your press releases on the website?
    Yes, we do. To view press releases within the last year, please visit our Press Releases page.

    Are there employment opportunities at DIY?
    To view job postings of all E.W. Scripps properties, visit our Jobs page.

    You still haven't answered my question. What should I do now?
    If your question was not addressed, you can send us an email or chat live online with one of our Customer Services Associates. Our Associates are available Monday through Friday, 9a to 5p ET. We will do our very best to answer your programming related questions, but please know that we can not answer expert type questions or offer advice on a home project.